Unit 5 Architects
Cost-effective IT support guarantees uptime, improves collaboration and tightens security.
Client
Unit 5 Architects, a leading architectural practice based in Glasgow known for its innovative design solutions and commitment to creating spaces that harmonise functionality with aesthetic appeal. With a rich legacy spanning over two decades, the firm has established itself as a leader in the industry, specialising in commercial, residential, and institutional projects.
Challenge
Unit 5 Architects’ move into a new office necessitated the need for a new network infrastructure, hardware and software licenses, and ongoing IT support to ensure maximum productivity. Thirdsound ICT was tasked with reviewing the business’ requirements and providing a complete suite of IT services to alleviate technical challenges.
Solution
Thirdsound ICT devised a tailored solution encompassing a wide array of IT support services. This included network installation, data backup, security, file management, and hardware and software services. Also due to the critical nature of several projects, 24/7 support was required to ensure there was no business interruption.
Results
The provision of comprehensive IT support services led to several significant outcomes:
Seamless Business Operations: With 24/7 support and efficient issue resolution, Unit 5 Architects experienced uninterrupted operations, minimising downtime and ensuring a smooth workflow.
Enhanced Data Security: Robust data backup and security measures safeguarded architectural designs and sensitive information, ensuring confidentiality and reliability.
Efficient File Management: Streamlined file management systems facilitated easy access, storage, and retrieval of architectural project files, improving accessibility and collaboration.
Optimized Hardware and Software Services: Thirdsound ICT's services ensured the optimal functioning of hardware and software, enhancing overall system performance and reducing technical glitches.
Cost-Effective and Efficient Technology Management: By outsourcing IT support to Thirdsound ICT, Unit 5 Architects efficiently managed their technological infrastructure, focusing on their core architectural work while benefiting from cost-effective and reliable IT services.